In order to stay at the Nightshelter, you first need to contact your local council, who will then send a referral to us on your behalf. Once you have been offered a bed with us, you will then be able to access all of our services.

Important information for all referral agencies

  • Please note that before a referral can be accepted, we will need to a National Insurance number along with details of any benefits received.
  • Each resident at the Nightshelter pays £2 per night to stay or £10 per night if they are working. Making this contribution helps our residents with their budgeting skills.
  • We try to keep the Nightshelter safe for all our vulnerable residents, so we do not allow alcohol or illegal drugs to come on site.  We offer specialist on-site support, as well as links to off-site support agencies for those coping with drug or alcohol addictions. We have a duty of care to ensure the safety of all our residents, volunteers and staff, and for those reasons we do undertake drug and alcohol testing as we see appropriate with each resident being for their alcohol levels on a nightly basis. All prospective residents need to be aware of this before committing to stay.
  • Due to the pandemic, the Nightshelter is currently open 24 hours a day for residents so that they can safe on site all day and all night every day of the week.